State Farm® Insurance Agent Jay Bergmeier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Olmscheid
June 23, 2026
5
out of
5
rating by Chris Olmscheid
"LeAnna is wonderful. She’s always very helpful and prompt."
We responded:
"Thank you Chris! We do all we can to respond to our customers as timely as possible. We really appreciate the time you took out of your day to leave us this message. Thank you for all you do!"
Dennis Hyman
June 4, 2026
5
out of
5
rating by Dennis Hyman
"Very nice and helpful. Thanks again!"
We responded:
"Thank you for your kind words! We’re so glad we could provide helpful service and make your experience a positive one. We truly appreciate your support!"
Dayton Scott
May 21, 2026
1
out of
5
rating by Dayton Scott
"If I could give zero Stars I would. Went in to State Farm to ask them to replace two proof of insurance cards for my two cars through State farm. Woman Behind The Desk doesn't want to be there, you can tell. Besides the best course of action is to give me lip the entire time I'm there. All I needed was two insurance cards printed out. Terrible customer service. State Farm really needs to evaluate her employment. Not a good look Jaya"
We responded:
"Thank you for taking the time to share your feedback.
We’d like to offer a bit of clarity, as we are aware of some of the confusion during your visit. Our office will always do everything we can to assist anyone who walks through our doors. However, when someone is insured through a different State Farm agency, we have limitations on what we’re able to access due to privacy and system restrictions.
Our team member made every effort to assist you while explaining boundaries of our capabilities, even while you were notably frustrated. That said, we never want anyone to feel anything less than respected and supported while in our office, and we sincerely apologize if that was your impression.
"
Alan Lunzman
May 20, 2026
5
out of
5
rating by Alan Lunzman
"Always great service! Very professional office and they look after our needs and we have been extremely satisfied with our 30+ years with this office!"
We responded:
"We appreciate your kind words and your 30+ years of trust in our office. Thank you for being such a valued part of our State Farm family!"
Julie Ferguson
April 23, 2026
5
out of
5
rating by Julie Ferguson
"Very helpful!"
We responded:
"Thank you for the 5‑star review! We’re glad you found our team very helpful and appreciate your support. We’re always here to help with your insurance needs!"
Adam Ant
April 22, 2026
5
out of
5
rating by Adam Ant
"Professional, customer service oriented and prompt! Jay and his crew, LeAnna and Jenni, are top notch and saved me money on my personal insurance needs as well as our business needs! 5 Stars all the way!"
We responded:
"We appreciate you Adam! Thank you for joining our State Farm family!"
Kim Shore Heideman
April 16, 2026
5
out of
5
rating by Kim Shore Heideman
"We were with State Farm for many years. It's good to be back! customer service has been excellent earning our business back."
We responded:
"Thank you Kim! We're incredibly happy to have you back!"
Krystel
April 8, 2026
5
out of
5
rating by Krystel
"Quick response times, amazing staff."
We responded:
"Thank you for your kind words! We're thrilled to hear you had a great experience with our team and our quick response times. We look forward to assisting you again soon!"
Ann Racette
March 16, 2026
5
out of
5
rating by Ann Racette
"Leanna is amazing! She remembers me and all my children and is extremely friendly. I have been with Jay since my teens and am now in my late 40’s. I couldn’t recommend them enough!"
We responded:
"Thank you so much for your kind words and continued loyalty over the years! We’re thrilled to hear that we have made such a positive impression and that you and your family feel well cared for. It means a lot to us to have customers like you who trust us through the years. We look forward to continuing to serve you and your family for many years to come!"
Cynthia Willis
March 5, 2026
1
out of
5
rating by Cynthia Willis
"Had been with them for over 15 years and over constant rate increases the final straw was that they had been charging me for my adult son (out of state) for almost 5 years! Receptionist had no compassion. Left to new insurance and price was about $2500 cheaper for homeowners and 3 cars. NOW issue is it’s been over two months and still haven’t received the $3500 refund for the homeowners policy premium!! Keep getting told check is in the mail. Do not recommend.
Added: we requested you remove our son’s car and him from our policy when he moved BUT you did not remove him from all the cars. I appreciate your escalation twice for the refund check but that still doesn’t explain why it is not being sent as my address has not changed and it’s been almost two months. Also, I was told I would get a return call which has not happened yet."
We responded:
"We appreciate the feedback and acknowledge your long-standing relationship with us. We have worked closely with your family for many years, and we take all concerns very seriously.
We rely on our policyholders to notify us of changes, such as your adult son moving out of state. We had no record of a prior notification or request regarding your adult son, yet we took immediate action once you made us aware. Additionally, insurance rates are set by each State and each insurance carrier's actuarial team, and are beyond our control, much like mail delivery time.
We have twice escalated your missing refund check to our corporate offices, and we will continue to do so if this still goes unresolved. All staff members in this office are licensed insurance professionals that are trained to assist our customers, and as your local representatives there are limitations to our capabilities.
Should you continue to experience challenges regarding your refund check, or have any additional items to address, we kindly ask that you contact our office directly for more prompt assistance.
"
Dorothy Larson
February 25, 2026
5
out of
5
rating by Dorothy Larson
"LeAnna is always very pleasant and helpful."
We responded:
"We appreciate you greatly Dorothy! Thank you for taking the time to leave us this shout out!"
Mark Mordeson
February 16, 2026
5
out of
5
rating by Mark Mordeson
"Always very friendly, great communication, fast responses, and very easy to work with. They’ve been helpful at every step and always follow through. I’ve had a great experience working with LeAnna and everyone else and would highly recommend them."
We responded:
"Thank you for continuing to trust in us and allow us to protect what matters most to you and your family. We are so grateful for you all!"
Doug Heskett
February 14, 2026
5
out of
5
rating by Doug Heskett
"My wife and I stopped at the office to ask some questions related to the purchase of a different car. We were treated with great courtesy and professionalism. We were satisfied with the information provided, as well as the concern for our opinions and comfort."
We responded:
"Doug, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family!
"
Marty Jastram
February 12, 2026
5
out of
5
rating by Marty Jastram
"I've worked w/ LeAnna since she's been at this office. She's always been great to work with. If she couldn't answer my ?'s on the spot, she'd research, & get me the answer's pretty quickly. I'm very pleased w/ her service/help. I know she's busy."
We responded:
"You rock, Marty! We appreciate your support and your positive review.
"
John C
February 11, 2026
5
out of
5
rating by John C
"Best customer service team! Always helpful and looking for solutions to my requests."
We responded:
"We sincerely appreciate your recognition of our commitment to delivering exceptional customer service. Thank you so much!"
Don Coil
February 6, 2026
5
out of
5
rating by Don Coil
"LeAnna always does a fabulous job of handling any questions or claims that we have!"
We responded:
"Don, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you!"
Yankeeleon 12
January 31, 2026
5
out of
5
rating by Yankeeleon 12
"LeAnn was great to work with."
We responded:
"Yankeeleon, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you!"
Ella Miller
January 15, 2026
5
out of
5
rating by Ella Miller
"I was cold called by a man named DJ and he was very pleasant. If I didn’t already have State Farm through my father’s policy, I would have signed up through DJ. Shoutout to him!"
We responded:
"Hello Ella and thank you for the review. We don't actually have anyone in our office by that name. Could I maybe help you find the State Farm office that this individual called you from so he may get the recognition you intended? "
Steven Morrison
January 15, 2026
5
out of
5
rating by Steven Morrison
"Always helpful and insightful. Very quick to respond and get things done for me"
We responded:
"Thank you for trusting and choosing us for your insurance needs. We greatly appreciate you and your family!"
Peter Nipp
January 5, 2026
5
out of
5
rating by Peter Nipp
"Robin does a fabulous job for our family's insurance needs at Jay Bergmeier State Farm. We appreciate all your comprehensive help and enjoy working with you! Thanks, Pete"
We responded:
"Thank you for taking the time to leave us a review Pete! Happy New Year!"
Sheli Grovijohn
December 31, 2025
5
out of
5
rating by Sheli Grovijohn
"Leanna from State Farm was very helpful, she was very professional explaining everything to me and did not hang up until she said any more questions you have for me and I really appreciated that because I did not feel rushed off the phone thank you, State Farm and Leann"
We responded:
"Sheli, thank you so much for taking the time to leave us a review. We truly are here to help any way that we can and are so grateful to work with individuals like yourself. Thank you and Happy New Year!"
Douglas Wheeler
December 17, 2025
5
out of
5
rating by Douglas Wheeler
"LeAnna did an awesome job helping me with my home and auto insurance needs. It was a great experience."
We responded:
"We are so thrilled we get to work with you! Thank you for leaving us this wonderful review!"
J
December 15, 2025
3
out of
5
rating by J
"Poor follow up."
We responded:
"We sincerely apologize for any frustrations, and we would be happy to help. Unfortunately, we don't recognize you as a customer of this office, either currently or in the past few years. Please call our office at (402) 895-7500 so we can address your concerns directly, or assist you in the right direction. Thank you."
Karen Gilbreath
December 15, 2025
5
out of
5
rating by Karen Gilbreath
"Was looking for cheaper rates because our precious company increased our house insurance.
We had been State Farm customers for over 46 years. Changed last year when we purchased a home. Was not the right move we realized. Came back to the tried and true. Jeni was a great help and explained everything. And has been a smooth transfer back to State Farm. We are very pleased!"
We responded:
"Thank you for such wonderful feedback! We are so happy to have your family with us, and we truly appreciate the time you took to leave this message. Thank you and Happy Holidays!"
Gretna Plumbing & Drain
December 9, 2025
5
out of
5
rating by Gretna Plumbing & Drain
"Highly Recommend Jay Bergmier and his staff. Always there when you need them."
We responded:
"Thank you for taking the time to leave our office a review. We couldn't be all that we are today without great customers like you! "