State Farm® Insurance Agent Jay Bergmeier

"Thank you for taking the time to leave us a review Megan. We are very appreciative of the work you do!"

"We apologize for the frustration/inconvenience you recently experienced because of our unexpected delays. With many of our customers experiencing devastation from the recent storms, we have had longer than typical response times. We do appreciate your feedback, and would have been happy to work with you to resolve your concerns. As you have transferred from our office, we are no longer able to assist you directly. We wish you and your family the best. "

"Thank you for trusting and choosing us for your insurance needs. We greatly appreciate you and your family!"

"Thank you Mary! We are so appreciative of you and your family!"

"Thank you Don. You've been a wonderful customer with us for many years and we are so grateful for you."

"We appreciate that you took the time to leave us such a kind review. THANK YOU."

"Thank you Christine. Your family has always special to us and we are so happy to have you as part of our State Farm family."

"Thank you so much for leaving us a review Melba. We adore working with you and your loved ones. "

"Thank you John for leaving us a review. We hope you all had a wonderful Holiday season so far!"

"Thank you Aiden! We are all so excited for your new adventures, and we wish you the absolute best!"

"Jim we absolutely enjoy working with you and your family, and all you do in our community! Thank you so much!"

"We appreciate you greatly Dorothy! Thank you for taking the time to leave us this shout out!"

"Steven thank you for leaving us a review. We absolutely adore working with you and your family, and it means so much to us to have families like yours in our lives. "

"Thank you Chris! We do all we can to respond to our customers as timely as possible. We really appreciate the time you took out of your day to leave us this message. Thank you for all you do!"

"We are so appreciative of you and your family. It is thanks to customers like you that we come to work each day and strive to provide the best experience possible. Thank you so much for taking the time to recognize our team!"

"Frank we appreciate you very much! We will always do all we can to help and we are so happy to have you as part of our State Farm Family!"

"Thank you David! We are so fortunate to get to know individuals like yourself, and incredibly grateful to have you as a part of our State Farm family. We appreciate you more than you know!"

"Thank you for taking the time to review our office Cindy! We appreciate all you do and we are so grateful we get to work with you."

"Thank you Kent! We are so happy you've all been a part of our Jay Bergmeier State Farm Family. We appreciate you all so very much!"

"Thank you for reaching out to us. We take all customer concerns very seriously. We can see that you had several messages between a team member in this office throughout the afternoon on Friday. We are unclear why you indicate that no response was given to you until 5:00PM. During those conversations, we advised you that our office reached out to you on several occasions between April and June of this year. Notices had also been mailed out to you from our corporate office. Our office did not terminate your coverage. Unfortunately, we never received a response back regarding the underwriting inquiry, and never received a response back for the non-pay notice we contacted you for as well. With a lapse in coverage and no evidence of insurance in place for a period of time, the quotes we have available to you are reflecting a gap in coverage. Our team worked several options out for you on Friday afternoon to try and give you the best possible coverages at a rate as close to what you were previously paying. We do not make or create the insurance rates for State Farm. We input the information we are provided, and our system generates a quoted premium based on that information. During our office hours on Monday through Friday from 8:30AM to 5:00PM, we respond as quickly as possible to all customer communications. None of the additional messages you sent to us after 5:00PM on Friday, nor this Google review, were accessible until the office was open today. As we mentioned to you on Friday, we are still more than happy to look through options with you. "

"Thank you so much for taking the time to leave us a review Bob. We strive to be there for our customers, and you've always been wonderful to work with. We are very happy you are a part of our State Farm family!"

"Thank you for the kind words. We truly appreciate you, and your faith in us to take care of your insurance needs."

"Thank you so much for the kind review. We look forward to continuing to work with you in the future. "

"We truly enjoy working with you and your family and thank you so much for leaving us a review! We understand that price changes along with life changes can bring forth some challenges, and we will always do our best to see where we can help. "